Customer Support and Service
Customer Support and Contact information.
Ultimate Support/ ACT Entertainment, Inc.
Do you wish to send us a message?
Send inquiries and messages not related to customer support needs to info@ultimatesupport.com.
Do you need product support?
If you need assistance with your Ultimate Support product, warranty replacement, or any other product support need, please contact us at support@actentertainment.com.
Please include the following details, wherever possible, to help us address your issue as quickly as possible:
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Name *
- Email *
- Please provide a photo of the product. *
- Please provide a photo of any parts that are failing or damaged, or areas of product where a replacement part is needed. *
- Please provide your proof of purchase (photo documentation of receipt, pdf, etc.)
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Please Provide Stand/Product Model Number
- Please Provide a photo of the serial number sticker located on the product.
- Please provide any additional notes about your issue that may assist with our response.
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Please Provide Your Daytime Phone Number.
- Please provide your shipping address. *
* indicates information that MUST be included to process your request.
Once you've submitted your support email, our support team will typically respond in 2-3 business days, if not sooner.
Mailing Address:
3581 Larch Lane
Jackson, MO 63755